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Posted by ICCS BPO on Tuesday 25th of June 2019
Technological breakthroughs are happening rapidly and consistently which makes the landscape of the existing market more evolving and dynamic. The market operation matrix has become vast, and several...
Posted by ICCS BPO on Wednesday 12th of June 2019
Call centers and BPO running company have few things in common. The outbound call center services are carried through the call center agents those initiate the calls to clients. In the outbound call cen...
Posted by ICCS BPO on Friday 24th of May 2019
Why is it important to improve the customer experience in banking?
The biggest battleground for the organizations is the customer experience. However, according to company’s point of view, the customer acquisition is crucial for its gr...
Posted by ICCS BPO on Wednesday 8th of May 2019
For any business, the customer comes first. It is their satisfaction towards the company's products and services that make a company get its position in a market and its market value. Therefore, each and every company makes sure that their cus...
Posted by ICCS BPO on Wednesday 24th of April 2019
With the rise in the disposable income, Smartphone penetration, improved connectivity, and tech-savvy millennial generation, there is an exponential boom in the travel and tourism industry. Now the I...
