ICCS-BPO Open New Process With Indraprastha Gas Limited(IGL)

Posted by ICCS BPO on Saturday 4th of August 2018

Managing Director Mr. E S Ranganathan inaugurated IGL call center on 2nd August 2018 which is completely managed and run by ICCS Ltd. With this call center, ICCS will cover all Delhi Area's IGL. ICCS is one of the leading inbound call center service providers in India. We have been catering to an extensive list of global clients for 13 years.

Incorporated in 1998, IGL took over Delhi City Gas Distribution Project in 1999 from GAIL (India) Limited (Formerly Gas Authority of India Limited).
The project was started to lay the network for the distribution of natural gas in the National Capital Territory of Delhi to consumers in the domestic, transport, and commercial sectors. With the backing of strong promoters – GAIL (India) Ltd. and Bharat Petroleum Corporation Ltd. (BPCL) – IGL plans to provide natural gas in the entire capital region.

The two main business objectives of the company are -
To provide safe, convenient and reliable natural gas supply to it’s customers in the domestic and commercial sectors.
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To provide a cleaner, environment-friendly alternative as auto fuel to Delhi’s residents. This will considerably bring down the alarmingly high levels of pollution.

In order to serve the customer service operations the charge has been given to ICCS Limited to manage the inbound and outbound customer support for IGL.

ICCS-BPO Open New Process With Indraprastha Gas Limited(IGL)