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Posted by ICCS BPO on Saturday 5th of September 2020
In today’s volatile and highly complex business environment, substantial change is being witnessed in the insurance sector. The main reason behind this is the changing market drivers and stringent regulatory norms. The cut throat competition...
Posted by ICCS BPO on Saturday 29th of August 2020
Now-a-days, companies of all sizes avail call center outsourcing services from recognized vendors. Inbound & outbound call centerx services are availed so that busin...
Posted by ICCS BPO on Saturday 22nd of August 2020
BPO success factors depend on many things, some of which have direct influence while some have indirect effect on its success. In this post, we have summarized...
Posted by ICCS BPO on Monday 17th of August 2020
Call centre is the support of biggest organizations in the world, customers who try to reach businesses typically end up calling to a call center agent. It doesn’...
Posted by ICCS BPO on Saturday 8th of August 2020
Business owners need to be available round-the-clock to respond to customer calls/queries. If businesses avail call answering service from established ven...
