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ICCS BPO is Looking for #AssistantManagerQuality for Noida Location, Job description is given below:
Position: Assistant Manager-Quality
Experience: 4-6 Years
Location: Noida
Notice Period: Immediate - 15 Days
Eligibility:
To create and publish regular audit reports with management and clients (daily, weekly, monthly)
To manage transaction quality profile for a customer service / sales process for our domestic client
Should have experience managing Quality for Sales process
Should have team handling experience
Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook)
Should have excellent communication skills (written and spoken)
Preferred to have six sigma knowledge and understanding of basic QC tools
Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis