ICCS
ICCS
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  • More
    • Home
    • About
      • MISSION AND VISION
      • WHY ICCS
      • CORE VALUES
      • OUR PARTNER
      • ICCS OVERVIEW
      • LEADERSHIP TEAM
    • INDUSTRY
      • DTH
      • AUTOMOTIVE
      • BANKING & FINANCE SERVICE
      • E-COMMERCE
      • FMCG
      • HEALTHCARE
      • INSURANCE
      • RETAIL
      • STARTUPS
      • IT/ITES
      • TELECOMMUNICATIONS
      • TRAVEL & HOSPITALITY
      • UTILITY
    • SERVICES
      • CUSTOMER LIFE CYCYLE
      • CHAT AND EMAIL
      • BACK OFFICE SERVICES
      • MARKET RESEARCH
      • TECH SUPPORT SERVICES
      • FINANCE & ACCOUNTING
      • STAFFING
    • CAREERS
      • EMPLOYEE-VERIFICATION
      • JOIN US
    • Privacy
    • Investor Relations
      • Business Details
      • MOA and AOA
      • Board of Directors
      • Terms and Conditions
      • Composition of Committees
      • Codes and Policies
      • Financial Information
      • Shareholding Pattern
      • Key Managerial personnel
      • Grievance Redressal
    • NEWS & MEDIA
    • BLOG
    • CONTACT US
  • Home
  • About
    • MISSION AND VISION
    • WHY ICCS
    • CORE VALUES
    • OUR PARTNER
    • ICCS OVERVIEW
    • LEADERSHIP TEAM
  • INDUSTRY
    • DTH
    • AUTOMOTIVE
    • BANKING & FINANCE SERVICE
    • E-COMMERCE
    • FMCG
    • HEALTHCARE
    • INSURANCE
    • RETAIL
    • STARTUPS
    • IT/ITES
    • TELECOMMUNICATIONS
    • TRAVEL & HOSPITALITY
    • UTILITY
  • SERVICES
    • CUSTOMER LIFE CYCYLE
    • CHAT AND EMAIL
    • BACK OFFICE SERVICES
    • MARKET RESEARCH
    • TECH SUPPORT SERVICES
    • FINANCE & ACCOUNTING
    • STAFFING
  • CAREERS
    • EMPLOYEE-VERIFICATION
    • JOIN US
  • Privacy
  • Investor Relations
    • Business Details
    • MOA and AOA
    • Board of Directors
    • Terms and Conditions
    • Composition of Committees
    • Codes and Policies
    • Financial Information
    • Shareholding Pattern
    • Key Managerial personnel
    • Grievance Redressal
  • NEWS & MEDIA
  • BLOG
  • CONTACT US

About ICCS – India’s Trusted BPO Partner

ICCS is a trusted call center in India and one of the top BPO companies in India, offering flexible, scalable services aligned with client goals. From Hyderabad call center services to BPO services in Noida, our fast response and strong delivery make us a reliable customer support partner.

Your Partner in Growth

Being one of the top BPO companies in India, ICCS has developed a highly responsive business model that is customized specifically to serve our client's specific needs. With flexibility and client-centric solutions, we make our services exactly match your specific needs, making us one of the top BPO companies in India. Whether you need Hyderabad call center services or top BPO services in Noida, our prompt response makes us stand ahead of the rest of the industry.

WHAT WE OFFER

As one of India’s leading BPO companies, ICCS has built a responsive infrastructure to serve diverse industry needs. We take pride in being recognized among India’s finest business process outsourcing partners, offering high-quality service that positions us as one of India’s most reliable customer service outsourcing specialists.


Our commitment to flexibility and customer satisfaction makes us a preferred choice for brands looking for customer service outsourcing companies in Noida or a trusted bpo service provider in Delhi NCR. Whether you’re searching for a call center company in Noida or exploring scalable outsourcing solutions across India, ICCS delivers with consistency.

Cost Effective Solutions

 Servicing a diverse client portfolio, we are competent to create customized, scalable, agile, cost effective solutions. 

Business Intelligence

We facilitate benefit realization by providing actionable insights to perceive the requirement and bring efficiency. 

Technological Assistance

We champion global-standard technology solutions that enable automation, speed, and accuracy, supporting brands that require modern chat support services, live chat support services, or tech-enabled customer care. 

Industry Experience

Being trusted outsourcing partner with top of the order leadership, we align our people, process and technology to your values. 

OUR DIGITALLY-ENABLED OFFERINGS

AI & Data Services

Customer Experience Management

Customer Experience Management

 We seamlessly blend human expertise with cutting-edge technology, driving efficiency that empowers teams to surpass customer expectations and fuel business growth.

 

  • Digital platforms (iQMS, LMS, HRMS)
  • Real time agent assist 
  • Research & modelling (market assessment, planning & strategy)
  • Sentiment analysis 
  • Data management & analytics 
  • BI and MI solutions 

Customer Experience Management

Customer Experience Management

Customer Experience Management

 Our digitally driven next-gen CX solutions elevate customer journeys, resulting in better engagement and stronger retention for businesses seeking reliable customer service provider support.  

 

  • Digitally powered CX 
  • Omni-channel CLM support: chat, email, phone, social media 
  • Customer onboarding and Account management 
  • KYC and Welcome calling 
  • Customer management 
  • Customer retention and Win-back 
  • Helpdesk Support Services 

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

We build, enhance, and streamline your acquisition initiatives with customized solutions for: 


  • Lead management 
  • Full cycle selling
  • Digital journey completion
  • Assisted sales
  • Upsell
  • Cross-sell
  • Service-to-sales
  • Collections
  • Order fulfillment 

Specialized Business Services

Revenue Enhancement (Sales & Fulfillment)

Revenue Enhancement (Sales & Fulfillment)

With streamlined processes that drive efficiencies consistently, we help you foster business growth at every step. 

 

  • Transformational Consulting (Six Sigma) and Process Optimization
  • Human Resource Outsourcing Services
  • Finance & Accounting Services
  • IT & Infrastructure Management
  • Security & Compliance Management

HEAR FROM OTHERS

AFFILIATIONS & CERTIFICATIONS

Our Partners

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

ICCS

Industrial Plot No. A-91, A-Block, Sector 2, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301

Tel: +91 120-4885050 Email: info@iccs.in

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