What We Offer
Apart from our vast experience and strong workforce BPO in Noida, Delhi, Mumbai & Hyderabad,
some of the other reasons to choose ICCS as your BPO partner include -
Cost effective Solutions
Servicing a diverse client portfolio, we are competent to create customized, scalable, agile, cost effective solutions.
Business Intelligence
We facilitate benefit realization by providing actionable insights to perceive the requirement and bring efficiency.
Technological Assistance
Championing technological solutions that are inclusive and at par with the global standards to deliver unsurpassed results.
Industry Experience
Being trusted outsourcing partner with top of the order leadership, we align our people, process and technology to your values
Our Services
We are a one-stop provider of call centers services in India. Our services include
Inbound Services
Utilizing our expertise in client servicing, ICCS offers 24*7 impeccable inbound customer support to manage complete customer lifecycle from acquisition and assistance to service and engagement across all industries.
Chat and Email
By providing round the clock email and chat support, we boast an omnichannel presence for effective resolution of your customer’s queries and grievances at first point of contact to ensure distinguished value creation.
Market Research
Delivering benefits that accrue from perceiving market requirement, ICCS provides customized market research and data analytics solution which unveils detailed statistical insights providing you a competitive edge.
Tech Support
With IT enabled functions taking precedence across every industrial sector, we offer expertise in providing appropriate technical assistance for a process to attain operational, financial and technological merit.
Outbound Services
To help you nurture your existing relationships and to forge new associations with your customers, we provide unmat d outbound call centre support focusing on first-rate interaction, quality engagement and service excellence.
Back office
To enhance your business efficiency, we comprehend your business and facilitate a robust structure to your daily transactions with industry followed security protocols to empower you with effective back office BPO solutions.
IT/ITeS
To support your growth, we leverage our technological competency and perpetrate real time tech support with dedicated IT service team to assist on designated processes and craft customized CRM solution basis requirement.
Finance & Accounting
As a leading BPM solution provider, we offer an extensive range of client centric finance and accounting solutions to deliver optimized business performance, drive innovation and eliminate inconsistencies.
