Your Partner In Growth

As a leading provider of BPO services in India, ICCS focuses on creating partnerships which go beyond usual business. Rather than being just a service provider, we believe in the “partnership approach” and function as your extended arm to help you achieve your business goals.

What We Offer

Apart from our vast experience and strong workforce, some of the other reasons to choose ICCS as your BPO partner include-

Call center services
ICCS Boost Your icon

Cost effective Solutions

Servicing a diverse client portfolio, we are competent to create customized, scalable, agile, cost effective solutions.

ICCS Best Business

Business Intelligence

We facilitate benefit realization by providing actionable insights to perceive the requirement and bring efficiency.

Technological Capabilities

Technological Assistance

Championing technological solutions that are inclusive and at par with the global standards to deliver unsurpassed results.

Quality Control

Industry Experience

Being trusted outsourcing partner with top of the order leadership, we align our people, process and technology to your values

Our Services

We are a one-stop provider of call centers services in India. Our services include

ICCS Inbound Services icon

Inbound Services

Utilizing our expertise in client servicing, ICCS offers 24*7 impeccable inbound customer support to manage complete customer lifecycle from acquisition and assistance to service and engagement across all industries.

Chat and Email

Chat and Email

By providing round the clock email and chat support, we boast an omnichannel presence for effective resolution of your customer’s queries and grievances at first point of contact to ensure distinguished value creation.

Finance and Accounting

Market Research

Delivering benefits that accrue from perceiving market requirement, ICCS provides customized market research and data analytics solution which unveils detailed statistical insights providing you a competitive edge.

ICCS Technical Support icon

Tech Support

With IT enabled functions taking precedence across every industrial sector, we offer expertise in providing appropriate technical assistance for a process to attain operational, financial and technological merit.

Outbound Services

Outbound Services

To help you nurture your existing relationships and to forge new associations with your customers, we provide unmat d outbound call centre support focusing on first-rate interaction, quality engagement and service excellence.

Back office

Back office

To enhance your business efficiency, we comprehend your business and facilitate a robust structure to your daily transactions with industry followed security protocols to empower you with effective back office BPO solutions.

IT and ITe

IT/ITeS

To support your growth, we leverage our technological competency and perpetrate real time tech support with dedicated IT service team to assist on designated processes and craft customized CRM solution basis requirement.

Finance And Accounting

Finance & Accounting

As a leading BPM solution provider, we offer an extensive range of client centric finance and accounting solutions to deliver optimized business performance, drive innovation and eliminate inconsistencies.

Feedback from our clients

TESTIMONIALS


Affiliations & Certifications


Our Partner