Outsourcing in India – Way more than Cost Saving

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Outsourcing in India – Way more than Cost Saving!

Posted by ICCS BPO on Wednesday 21st of October 2020

The standard definition of outsourcing is to obtain goods or a service by contract from an outside supplier the term itself suggests the essence of outsourcing .It is made up of two contributing words outside resourcing. In simple words it is nothing but business practice of hiring from outside the parent company to perform certain services or manufacture goods that were traditionally done at in house set up .The most common reason why a company outsources its function is to save on cost .However the benefits it reaps goes way beyond cost saving .Outsourcing in India has proved it.

When we talk of in Indian context we can safely say that India has emerged as an outsourcing hub. It is one of the fastest emerging industries in India .The success of outsourcing in India is attributed to bouquet of factors .In India outsourcing has emerged in a really big way .With us being recipient as well as giver of outsourcing processes we have a lot more going for us than just business generation .India has always been stated as the land of opportunities and nothing has since demurred the adjective .With Indian diaspora being extremely talented, resourceful and dynamic .Not to mention as one of the few countries with the highest youth population we have a lot going for us .The world has woken up to the fact that such huge population coupled with required assets is the key to unlocking the outsourcing future .We are always at the thick of business things .And doing justice to them. As a substantial proof India has been dominating the global outsourcing market since 2018 with as much as 67% share .So outsourcing customer services to India is a great idea any time of the day.

With so much talent and resourcefulness going around. Its way more than cost saving industry for us...Let's look at the factors contributing to this statement.

Various global surveys have stated that India is preferred destination for outsourcing .And has been so for some time now .Various factors are contributing to this .Cost effective is definitely the most crucial one but it does not negate the other reasons which have also been contributing to the flourishing of outsourcing industry in India .

The youth manpower in India is a force to reckon with .We are multi taskers, English speakers ,dedicated ,talented with the right amount of skill sets .Passion and dedication also thrown in the process. It’s usually a delight to work with the flexible workforce Always .Ready to adapt and learn.

India already has a well-defined infrastructure and conducive environment for outsourcing to flourish and it goes much beyond cost saving .The delight of working with self-learning and adaptable workforce is a bonus .Also the outsourcing in India comes with its own perks .Outsourcing work results in greater productivity, innovative techniques and reduced costs as well as an experience of a lifetime .Outsource your call centers to India screams the success story that Indian outsourcing is.

India also is a good market for the finished product as well .It comes as a great benefit for outsourcing in India .Top call centers companies in India are a success story of the stuff legends are made of .There is also a socio angle attached to it as well .Outsourcing has also emerged as a major job provider for the massive work force .The opportunities are endless .And India has woken up to the fact and in a big way.

Call centre outsourcing services offer benefits in multidimensional ways .The client satisfaction is of paramount importance to any parent company ,And Indian call centres have made it their habit to deliver top notch services to the client and are rated quite high on overall customer satisfaction .The outsourcing results in greater productivity ,skill improvement , handling work more efficiently , tackling competition effectively , increased customer satisfaction , retaining clients and getting more and more leads ,seizing business opportunities , having edge over regular businesses . The benefits are endless and so it is safe to say that outsourcing in India is way beyond cost cutting. Outsourcing in India – Way more than Cost Saving

The standard definition of outsourcing is to obtain goods or a service by contract from an outside supplier The term itself suggests the essence of outsourcing .It is made up of two contributing words outside resourcing.. In simple words it is nothing but business practice of hiring from outside the parent company to perform certain services or manufacture goods that were traditionally done at in house set up .The most common reason why a company outsources its function is to save on cost .However the benefits it reaps goes way beyond cost saving .Outsourcing in India has proved it.

With so much talent and resourcefulness going around. Its way more than cost saving industry for us...Let's look at the factors contributing to this statement.