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KPO vs BPO: Difference between KPO and BPO

KPO vs BPO: Difference between KPO and BPO

Posted by ICCS-BPO on Thursday 24th of May 2018

Outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third party service provider, with respect to operations and responsibilities of business processes. At present, there is hardly any multinational...

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Life at the other end of the call centre

Life at the other end of the call centre

Posted by ICCS BPO on Tuesday 10th of April 2018

The present economy is growing by leaps and bounds with the lifestyle becoming very extravagant and people working hard to have a comfortable living. The transition is more towards the private sector than the public sec...

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Quality and Customer Service Attitude

Quality and Customer Service Attitude

Posted by ICCS BPO on Tuesday 3rd of April 2018

In a growing economy like today, the employment and growth opportunities are rising at a steadfast pace. The prices are soaring high and off lately the desires and luxuries are becoming a part of life and people are wor...

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