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Position: Trainer
Experience: 3-5 Years
Location: Mumbai
Notice Period: Immediate -15 Days
Job Description:
Should have experience in DOMESTIC BPO AS TRAINER .
Role And Responsibilities:
Develop a schedule to assess training needs
Conduct employee surveys and interviews
Consult with other trainers, managers, and leadership
Track and compile collected data
Conceptualize training materials based on data and research
Communicate training needs and online resources
Create training strategies, initiatives, and materials
Contact and utilize outside vendors and resources for instructional technology
Test and review created materials
Maintain a database of all training materials
Instruct employee training and onboarding
Conduct training through new materials
Review employee performance and learning
Coordinate and monitor enrollment, schedules, costs, and equipment
Desired Profile:
Graduate/Post Graduate
Excellent oral and written communication skills
Strong organizational skills
Good interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies