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Welcome to ICCS's employment opportunities page! From here you can view our current openings and apply for positions online.

Job Description:

Position: Trainer

Experience: 3-5 Years

Location: Mumbai

Notice Period: Immediate -15 Days


Job Description:

Should have experience in DOMESTIC BPO AS TRAINER .

Role And Responsibilities:

Develop a schedule to assess training needs

Conduct employee surveys and interviews

Consult with other trainers, managers, and leadership

Track and compile collected data

Conceptualize training materials based on data and research

Communicate training needs and online resources

Create training strategies, initiatives, and materials

Contact and utilize outside vendors and resources for instructional technology

Test and review created materials

Maintain a database of all training materials

Instruct employee training and onboarding

Conduct training through new materials

Review employee performance and learning

Coordinate and monitor enrollment, schedules, costs, and equipment


Desired Profile:

Graduate/Post Graduate

Excellent oral and written communication skills

Strong organizational skills

Good interpersonal skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies