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Posted by ICCS BPO on Friday 24th of May 2019
Why is it important to improve the customer experience in banking?
The biggest battleground for the organizations is the customer experience. However, according to company’s point of view, the customer acquisition is crucial for its gr...
Posted by ICCS BPO on Wednesday 8th of May 2019
For any business, the customer comes first. It is their satisfaction towards the company's products and services that make a company get its position in a market and its market value. Therefore, each and every company makes sure that their cus...
Posted by ICCS BPO on Wednesday 24th of April 2019
With the rise in the disposable income, Smartphone penetration, improved connectivity, and tech-savvy millennial generation, there is an exponential boom in the travel and tourism industry. Now the I...
Posted by ICCS-BPO on Friday 12th of April 2019
In a world of cutting-edge innovations, it becomes invariable for companies to carry out research surveys in the market. Market research is crucial a vital tool in understand...
Posted by ICCS-BPO on Tuesday 26th of March 2019
In today’s world of rapid globalization & changing market strategies, companies face extremely tough challenges. To maintain this pace & continue the edge to edge market sales, many companies are changing lanes from a product- sale p...
