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Conduct process training for new hires, up skill training for existing/new products or refresher training.
Excellent training throughput of training batches.
Maintains and shares training reports on time.
Active Interactions with the internal and external clients.
Take up small improvement projects/initiatives in individual capacity or in collaboration with different departments.
Create training content and modify the existing training content on regular basis.
Improve team capabilities through coaching and mentoring.
Outbound BPO experience will be an added advantage.