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ICCS is looking for AVP – Digital Transformation for Noida Location, Job description is given below:
Position: AVP – Digital Transformation
Experience: 15- 20 Years
Notice Period: Immediate – 30 Days
· Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation
· Drive #businessexcellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals
· Clear thought process to lead, guide and develop team to provide services to cluster of clients
· Strategic thinker leading the team
· Lead Business Excellence span across Operating Group / Delivery Region
· Maintain team flexibility and skills to be able to support recovery work as needed.
· Create Road Map for #RPA deployment.
· Deploy RPA bots to improve transaction efficiencies across account with an objective to improve operational effectiveness and adhere to controllership.
· Deploy QPA and LSS projects for mitigating process issues and improving Operational efficiencies identified across towers.
· Conduct full lifecycle of deploying bots through project management from analysis to design, development, and handing over to support through effective coordination between various functions involved in the entire lifecycle.
· Educate and make ICCS internal and Client stakeholders aware of the RPA deployment methodology for increased participation and collaboration where required.
· Minimum qualifications Robotics platform knowledge and Experience in driving RPA implementation
· Experience in one or more of the market-leading RPA platforms is a must from Automation & have experience in deploying RPA bots
· Should have exposure to deployment of digital tools to transform RTR processes
· Experience as LDT resource leading large business
· Preferred qualifications LSS- GB / BB certification PMP, CSM certifications
· Strong Influencing skills and clarity of thought on effective project management are required