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Job Description:

ICCS is looking for Manager - Training & Quality for Noida Location, Job description is given below:

Position: Manager - Training & Quality 

Location: Noida

Experience: 6-8 Years

Notice Period: Immediate - 15 Days

Roles and Responsibilities

Should have experience of 6-8 years in Training and Quality  Domain

Should be skilled in working with inbound, outbound & blended (voice & email) environment

Should have excellent knowledge of MS-Office

Sound knowledge of 7 Quality tool for compiling, interpreting and communicating all quality related statistical information internally as well as to the client

Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development 

Good Communication skills both written and verbal

Education: Any Graduate/Post graduate