ICCS-BPO Open New Process With NYKAA

Posted by ICCS BPO on Wednesday 29th of August 2018

Nykaa is an e-commerce website offering beauty and wellness products from all the leading brands such as Lakmé, Kaya Skin Clinic, L'Oréal Paris and many more.  Nykaa follows an inventory based model with warehouses in Mumbai, New Delhi and Bangalore. Nykaa has its offline presence in 17 stores and expanding. It claims to have over 400 curated brands and 35,000 products. Nykaa’s core target audience is the 22-35 age group. Along with this Nykaa as two offline store formats – Nykaa Luxe and Nykaa On Trend. The Luxe format features Indian and international luxury beauty brands along with Nykaa Beauty, the in-house collection of beauty products. The On Trend format is the first of its kind in the market with products curated by category basis their popularity. In March 2016, Nykaa introduced private labeled products in the bath and body care category.

ICCS Manages the Complete Customer Support Call center operations at Noida Sector 2 Site  Includes Inbound / Outbound / Web Etc

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