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What is Call Center Outsourcing-Definition, Pros, Cons, Effects

Posted by ICCS on Friday 28th of July 2017

Call center outsourcing is a business practice in which a company contracts with a third-party...

Top 10 Business Process Management Practices

Posted by ICCS on Monday 17th of July 2017

Did you know that improper deployment of Business Process Management (BPM) can jeopardize the efficiency of your busi...

How will e-commerce companies benefit with outsourcing their Customer Support?

Posted by ICCS Ltd on Saturday 1st of July 2017

Can you imagine the world without online shopping? Over the past couple of years, there has been an increase in the number of e-commerce web...

How does Telesales Outsourcing works

Posted by ICCS BPO on Monday 26th of June 2017

Business process outsourcing is now commonplace for businesses all over the world. By outsourcing their business processes, companies experience a wide range of benefits including cost savings, better services, strict quality controls, etc. In thi...

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5 Benefits for small businesses with Call center and BPO services

Posted by ICCS on Saturday 17th of June 2017

Starting a business requires a business idea along with the availability of infrastructure, logistics, and capital. But in today’s competitive market where there is cut throat competition and where everybody is trying to snatch his...