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Handling Grievances and Difficult Customers

Handling Grievances and Difficult Customers

Posted by ICCS BPO on Tuesday 19th of February 2019

The work of a customer care executive is not as easy as you might think. Most people feel that it is nothing to answer calls all through a day, but in reality it is really a big matter. Customer care executives or the ones you know as BPO employee...

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