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Handling Grievances and Difficult Customers

Handling Grievances and Difficult Customers

Posted by ICCS BPO on Tuesday 19th of February 2019

The work of a customer care executive is not as easy as you might think. Most people feel that it is nothing to answer calls all through a day, but in reality it is really a big matter. Customer care executives or the ones you know as BPO employee...

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How to Get More Sales Leads?

How to Get More Sales Leads?

Posted by ICCS BPO on Monday 31st of December 2018

Businesses are all for its leads. More the number of quality leads, more successful will that business be. Thus, it is quite common that business owners would look forward to increase their customer base. And increasing the customer base is not an...

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