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Posted by ICCS-BPO on Thursday 9th of November 2017
Industries are in constant flux due to the ever-changing political situations, regulations, business needs and changing markets. The BPO or business process outsourcing industry is no exception. There are several factors responsible for the changi...
Posted by ICCS-BPO on Friday 3rd of November 2017
Today, technology has changed the way we market and promote our products and services. Generating leads has become one of the primary objectives of marketers. Marketers...
Posted by ICCS BPO on Friday 27th of October 2017
The BPM sector is becoming more demanding and modernized. Expect...
Posted by ICCS-BPO on Monday 28th of August 2017
Did you know that analyzing KPIs for call centers is important when evaluating its efficiency and effectiveness? You might be aware of that. But, do you know exa...
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Posted by ICCS BPO on Friday 18th of August 2017
Outsourcing has gained widespread popularity as companies expand and their requirements become increasingly specialized, making it cha...
