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Posted by ICCS BPO on Tuesday 19th of February 2019
The work of a customer care executive is not as easy as you might think. Most people feel that it is nothing to answer calls all through a day, but in reality it is really a big matter. Customer care executives or the ones you know as BPO employee...
Posted by ICCS-BPO on Tuesday 5th of February 2019
BPO stands for Business process outsourcing and it is a Business practice by which one organization hires a different company for performing a task. The hiring organization carries out this process t...
Posted by ICCS BPO on Wednesday 16th of January 2019
Unsatisfied customers can cost a lot of money to a Business as any Business can thrive only with customer satisfaction.” A Business is for the customers”, should be the fundamental concep...
Posted by ICCS BPO on Monday 31st of December 2018
Businesses are all for its leads. More the number of quality leads, more successful will that business be. Thus, it is quite common that business owners would look forward to increase their customer base. And increasing the customer base is not an...
Posted by ICCS-BPO on Wednesday 12th of December 2018
Consumer research for identifying the satisfaction indices at anywhere always points out the underlying importance for meeting customer core values for high customer satisfaction. Many companies do n...
