Critical Moments in the Call Center Services in India
Posted by ICCS-BPO on Tuesday 24th of July 2018
An experienced call center support services agent knows that sales at the end of the day do not come from a customers logic...
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Face-to-face and telephone ethics to be followed in Call Centers
Posted by ICCS BPO on Monday 9th of July 2018
The demand for call centers in India is rising, one of the reasons being that the call center solutions present in India can provide labor at cheap rates which in turn &nbs...
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Why outsource your call center operations to India?
Posted by ICCS BPO on Tuesday 26th of June 2018
Call Centers is a place where large volume of request calls is received or transmitted. Call centers in India are numerous as with opening of India's...
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Ways in Which Leaders Help in Managing Performance at Call Centers
Posted by ICCS-BPO on Monday 11th of June 2018
Over past years call centers in India have made a mark for themselves in the international market because of the cheap and capable labor. Call centers in Delhi, Mumbai, Pune,...
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KPO vs BPO: Difference between KPO and BPO
Posted by ICCS-BPO on Thursday 24th of May 2018
Outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third party service provider, with respect to operations and responsibilities of business processes. At present, there is hardly any multinational...
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