Healthcare Services Via Call Center: Awareness to Prevent Infections
Posted by ICCS BPO on Friday 20th of March 2020
Healthcare sector is now opting for call center services to be launched with the aim to create awareness among the masses with information to prevent and to avoid exposure of infection carriers.
Call center eliminates the need to wait in queue by setting-up appointments over the phone call. It alerts the masses with possible scene of causality with the help of artificial intelligence driven devices linked to wearable and related accessories. It can guide the patients over the set of precautions and preventions to be taken in case of epidemic outbreak.
March 2020 has resulted in global emergency with World Health Organization (WHO) declaring Coronavirus aka Covid-19 as ‘Pandemic’ on 11 March 2020. Each nation is giving its best in managing & providing healthcare services to the growing number of infections and deaths. Self-preventive measures are the best way to contain this pandemic. Government Officials world over have launched the coronavirus helpline numbers to make general public aware about the whole matter and related queries.
Call center executives are working closely with healthcare department to enlighten the common man with the right information instead of trusting rumors. Countries like China, Scotland are successfully connecting with residents to solve the list of flooded queries about symptoms and general enquirers related to the disease.
Indian government has started a helpline service at the central level, to answer general queries and confusion regarding the COVID-19.
If you suspect symptoms of coronavirus are there in your body, you can further communicate the health advisories in the matters by making the call on the following numbers.
Coronavirus/COVID-19 Helpline Number
Coronavirus Helpline Number
Andaman and Nicobar Islands
Dadra and Nagar Haveli and Daman & Diu
Telecom companies in India are raising the sense of awareness by Replacing the Standard Ringtone of the person with Coronavirus Awareness Caller Tune starting with the note of coughing person.
Healthcare call center services are giving their best attempt to aware the common man having limited resources to start with self-preventive measures.
So take precautions & stay safe.
0 0 0 0