Home / blog
Posted by ICCS BPO on Tuesday 23rd of October 2018
In India, the BPO’S (business process outsourcing) are one of the fastest growing segments of ITES industries. The call centre services in India influences the busi...
Posted by ICCS BPO on Thursday 4th of October 2018
BPO in India are winning significantly in the market share by providing world class customer services and this method is adopted by several c...
Posted by ICCS BPO on Tuesday 18th of September 2018
In today’s competitive world, building a successful business is quite a tough thing. As there are many businesses out there working under the same field, to truly make a difference, one needs to work with an innovative process and extraordin...
Posted by ICCS BPO on Tuesday 4th of September 2018
Running a profitable Outbound Sales Call centre require many tools, training, scripts and above all a customer-centric approach. The agents or tele callers should be trained in many ways that they can sa...
Posted by ICCS BPO on Tuesday 21st of August 2018
Outbound calling can be really a tough job. The call recipient and callers need to have immense patience to listen to their client queries coming from the other end and thus communicate with them understanding their needs. They are in charge of ad...
