5 Sales Techniques that Work in Customer Service
Posted by ICCS BPO on Saturday 23rd of January 2021
Customer service and selling goes hand in hand .One can confidently say that a customer service executive is always on a move where...
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5 Tips to Train Customers on New Product Updates
Posted by ICCS BPO on Saturday 9th of January 2021
Customers are the be all and end all for any customer service company .All necessary decisions are made keeping in mind the custome...
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The Subtle Differences between Good and Bad Customer Service
Posted by ICCS BPO on Saturday 2nd of January 2021
What exactly is customer service? Customer service is basically ensuring that customers are provided with the services
As desired by them .It is the assistance that...
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Does the Cloud Come with a Silver Lining technology for BPO?
Posted by ICCS BPO on Friday 18th of December 2020
Outsourcing industry has had a growth spurt in the past decade .And it is here to stay for a long time .It is agreeably the fastest...
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The superlative Guide to Call Center Functions and Duties
Posted by ICCS BPO on Saturday 5th of December 2020
Call center services are highly imperative for businesses, irrespective of their genre, and operational size. The right call center can be tremendously beneficial for your business. A call center takes charge of the most tedious and important busi...
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