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Posted by iccs on Monday 22nd of August 2022
Bots are the most commonly employed customer service devices by businesses, in today’s times. Clients can communicate with businesses at any moment. Customers are always satisfied because both bo...
Posted by iccs on Tuesday 16th of August 2022
In the digitally-driven economy, the need for ‘personalized customer outreach’ and ‘individualized customer outreach’ has shown prominence growth significantly over the years. However, some of t...
Posted by iccs on Monday 8th of August 2022
Five Implementation in the Transition to Omnichannel Sales
Most sales businesses struggled to stay viable during the COVID-19 pandemic, nu...
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Posted by iccs on Wednesday 3rd of August 2022
Omni-Channel interactions are the future of marketing
Over the last two decades, the way businesses communicate with customers has changed significantly.
Remarkably high-end experiences are something that eve...
Posted by ICCS BPO on Thursday 14th of July 2022
Technology is the single unifying element that is revolutionizing everything in today's world, from the way we carry out routine, critical ch...
