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Posted by ICCS BPO on Tuesday 27th of August 2019
There is no doubt in saying that the call centers in India are growing by leaps and bounds and are booming the industry thereby attr...
Posted by ICCS BPO on Tuesday 9th of July 2019
Just like anyone can expect, the main concern in the healthcare sector is to provide an excellent patient care above all. The major focus of the healthcare organizations throughout the globe is to improve the patient experience from the early stag...
Posted by ICCS BPO on Tuesday 25th of June 2019
Technological breakthroughs are happening rapidly and consistently which makes the landscape of the existing market more evolving and dynamic. The market operation matrix has become vast, and several...
Posted by ICCS BPO on Wednesday 12th of June 2019
Call centers and BPO running company have few things in common. The outbound call center services are carried through the call center agents those initiate the calls to clients. In the outbound call cen...
Posted by ICCS BPO on Friday 24th of May 2019
Why is it important to improve the customer experience in banking?
The biggest battleground for the organizations is the customer experience. However, according to company’s point of view, the customer acquisition is crucial for its gr...
