blog {#500
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    "id" => "8"
    "blog_cat" => "BPO"
    "blog_title" => "KPO vs BPO: Difference between KPO and BPO"
    "blog_desc" => "<p>Outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third party service provider, with respect to operations and responsibilities of business processes. At present, there is hardly any multinational company which is left untouched from outsourcing its business operations. Over the time,<strong>&nbsp;Business Process Outsourcing (BPO)</strong> has gained ample importance, by providing services related to marketing, human resources, customer support, technical support, etc.</p><p><img src="https://www.iccs-bpo.com/admin/images/upload_images/373318515_KPOvsBPO_ICCS-BPO.jpg" class="img-responsive w100 bd-img fr-fil fr-dib"><br></p><p><b style="mso-bidi-font-weight:normal;">Knowledge Process Outsourcing or KPO</b> is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to KPOs are usually more specialized and knowledge based as compared to BPOs. Services included in KPO are related to R&amp;D, Capital and insurance market services, legal services, biotechnology, animation and design, etc. are the usual activities that are outsourced to KPOs. LPO or Legal Process Outsourcing is special type of KPO dealing with legal services.</p><table border="1" cellpadding="0" cellspacing="0" class="img-responsive w100 bd-img fr-fil fr-dib" style="width:485.75pt;border-collapse:collapse;border:none;   mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;mso-border-themetint:   153;mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt; text-align:left!important;" width="648"><tbody><tr style="mso-yfti-irow:-1;mso-yfti-firstrow:yes;mso-yfti-lastfirstrow:yes;    height:25.15pt;"><td style="width: 14.0142%; border-top: 1pt solid rgb(112, 173, 71); border-bottom: 1pt solid rgb(112, 173, 71); border-left: 1pt solid rgb(112, 173, 71); border-image: initial; border-right: none; background: rgb(112, 173, 71); padding: 0in 5.4pt; height: 25.15pt;" valign="top" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:5;"><strong>&nbsp;</strong></p></td><td style="width: 46.8822%; border-top: 1pt solid rgb(112, 173, 71); border-left: none; border-bottom: 1pt solid rgb(112, 173, 71); border-right: none; background: rgb(112, 173, 71); padding: 0in 5.4pt; height: 25.15pt;" width="199"><p align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:    auto;text-align:center;line-height:normal;mso-yfti-cnfc:1;"><strong>BPO</strong></p></td><td style="width:187.75pt;border:solid #70AD47 1.0pt;mso-border-themecolor:    accent6;border-left:none;mso-border-top-alt:solid #70AD47 .5pt;mso-border-top-themecolor:    accent6;mso-border-bottom-alt:solid #70AD47 .5pt;mso-border-bottom-themecolor:    accent6;mso-border-right-alt:solid #70AD47 .5pt;mso-border-right-themecolor:    accent6;background:#70AD47;mso-background-themecolor:accent6;padding:0in 5.4pt 0in 5.4pt;    height:25.15pt;" width="250"><p align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:    auto;text-align:center;line-height:normal;mso-yfti-cnfc:1;"><strong>KPO</strong></p></td></tr><tr style="mso-yfti-irow:0;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Definition</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" valign="top" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">BPO provides services like customer care, technical support through voice processes, tele-marketing, sales, etc.</p></td><td style="width:187.75pt;border-top:none;border-left:    none;border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" valign="top" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">KPO provides in-depth knowledge, expertise and analysis on complex areas</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">&nbsp;like Legal Services, Business</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">&nbsp;and Market Research, etc.</p></td></tr><tr style="mso-yfti-irow:1;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Stands for</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Business Processing Outsourcing</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Knowledge Processing Outsourcing</p></td></tr><tr style="mso-yfti-irow:2;height:40.5pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 40.5pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Requires</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 40.5pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Good communication skills and basic computer knowledge</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:40.5pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Specialized knowledge</p></td></tr><tr style="mso-yfti-irow:3;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Services</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Low end services</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">High end services</p></td></tr><tr style="mso-yfti-irow:4;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Process</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Pre-defined process</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Requires application and understanding of business</p></td></tr><tr style="mso-yfti-irow:5;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Employees</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Not so qualified employees</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Skill and expertise of</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">&nbsp;knowledge employees</p></td></tr><tr style="mso-yfti-irow:6;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Expertise in</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Process</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Knowledge</p></td></tr><tr style="mso-yfti-irow:7;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Relies on</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Cost arbitrage</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Knowledge arbitrage</p></td></tr><tr style="mso-yfti-irow:8;mso-yfti-lastrow:yes;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Driving force</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Volume driven</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><table border="0" cellpadding="0" style="mso-cellspacing:     1.5pt;mso-yfti-tbllook:1184;"><tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes;"><td style="padding:.75pt .75pt .75pt .75pt;"><br></td><td style="padding:.75pt .75pt .75pt .75pt;"><p style="margin-bottom:0in;margin-bottom:.0001pt;      line-height:normal;">Insights driven</p></td></tr></tbody></table></td></tr></tbody></table><p><br></p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;  line-height:normal;">A BPO is capable of handling both front end and back end operations of an entity. BPO provides an array of services such as:</p><ol><li>Customer care, i.e. call center, help desk, etc.</li><li>Human resources, i.e. recruitment and selection, training and placement, payroll processing, etc.</li><li>Technical support</li><li>Services related to finance and accounting.</li><li>Website services, i.e. web hosting, etc.</li><li>Transcription</li></ol><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;  line-height:normal;">The spectrum of services provided by KPO includes:</p><ol><li>Investment research services</li><li>Market research services</li><li>Data analytics</li><li>Business research services</li><li>Others: Legal Process Outsourcing, Financial Process Outsourcing, Media Process Outsourcing.</li></ol><p><br></p><p><strong><u><img src="https://www.iccs-bpo.com/admin/images/upload_images/436099304_KPOvsBPO_ICCS-BPO2.jpg" class="img-responsive w100 bd-img fr-fil fr-dib"><br></u></strong></p><h3><strong><u>Conclusion</u></strong></h3><p>Almost all the transnational companies, today, outsource their non-core activities, just to pay attention to their primary business. Both forms of outsourcing work in a B2B environment where the service provider and buyer of services both are business organizations.</p><p>One thing must be kept in mind that KPO is nothing but an extended version of BPO. Over the time, it has been observed that with the expansion of KPO, the BPO is losing its existence. Now, the service provider companies provide both BPO and KPO services simultaneously to the organization.</p>"
    "blog_writer" => "ICCS-BPO"
    "blog_url" => "KPO-vs-BPO"
    "blog_image" => "KPO-vs-BPO.jpg"
    "blog_image_alt" => "KPO vs BPO: Difference between KPO and BPO"
    "blog_created" => "Thursday 24th of May 2018 10:46:52 AM"
    "blog_updated" => "Thursday 24th of May 2018 11:59:05 AM"
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      Bpo in india, BLOG, Call Center Blog, BPO Blog, Customer Services Blog, call center in india, Outsourcing to india,outsourcing in india,outsourcing companies in india,outsourcing solution, \r\n
      small business outsourcing, customer service outsourcing, outsourcing call center, bpo company
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    "title" => "ICCS-BPO Blog | India's Fastest Growing BPM Company - ICCS"
    "description" => """
      ICCS-BPO blog covering the most significant outsourcing industry topics.\r\n
       Visit ICCS blog to know more about different kinds of call center services\r\n
      and their benefits. Outsource Outbound/Inbound voice services to India's fastest growing BPO.
      """
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  #original: array:20 [
    "id" => "8"
    "blog_cat" => "BPO"
    "blog_title" => "KPO vs BPO: Difference between KPO and BPO"
    "blog_desc" => "<p>Outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third party service provider, with respect to operations and responsibilities of business processes. At present, there is hardly any multinational company which is left untouched from outsourcing its business operations. Over the time,<strong>&nbsp;Business Process Outsourcing (BPO)</strong> has gained ample importance, by providing services related to marketing, human resources, customer support, technical support, etc.</p><p><img src="https://www.iccs-bpo.com/admin/images/upload_images/373318515_KPOvsBPO_ICCS-BPO.jpg" class="img-responsive w100 bd-img fr-fil fr-dib"><br></p><p><b style="mso-bidi-font-weight:normal;">Knowledge Process Outsourcing or KPO</b> is a subset of BPO. KPO involves outsourcing of core functions which may or may not give cost benefit to the parent company but surely helps in value addition. The processes which are outsourced to KPOs are usually more specialized and knowledge based as compared to BPOs. Services included in KPO are related to R&amp;D, Capital and insurance market services, legal services, biotechnology, animation and design, etc. are the usual activities that are outsourced to KPOs. LPO or Legal Process Outsourcing is special type of KPO dealing with legal services.</p><table border="1" cellpadding="0" cellspacing="0" class="img-responsive w100 bd-img fr-fil fr-dib" style="width:485.75pt;border-collapse:collapse;border:none;   mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;mso-border-themetint:   153;mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt; text-align:left!important;" width="648"><tbody><tr style="mso-yfti-irow:-1;mso-yfti-firstrow:yes;mso-yfti-lastfirstrow:yes;    height:25.15pt;"><td style="width: 14.0142%; border-top: 1pt solid rgb(112, 173, 71); border-bottom: 1pt solid rgb(112, 173, 71); border-left: 1pt solid rgb(112, 173, 71); border-image: initial; border-right: none; background: rgb(112, 173, 71); padding: 0in 5.4pt; height: 25.15pt;" valign="top" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:5;"><strong>&nbsp;</strong></p></td><td style="width: 46.8822%; border-top: 1pt solid rgb(112, 173, 71); border-left: none; border-bottom: 1pt solid rgb(112, 173, 71); border-right: none; background: rgb(112, 173, 71); padding: 0in 5.4pt; height: 25.15pt;" width="199"><p align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:    auto;text-align:center;line-height:normal;mso-yfti-cnfc:1;"><strong>BPO</strong></p></td><td style="width:187.75pt;border:solid #70AD47 1.0pt;mso-border-themecolor:    accent6;border-left:none;mso-border-top-alt:solid #70AD47 .5pt;mso-border-top-themecolor:    accent6;mso-border-bottom-alt:solid #70AD47 .5pt;mso-border-bottom-themecolor:    accent6;mso-border-right-alt:solid #70AD47 .5pt;mso-border-right-themecolor:    accent6;background:#70AD47;mso-background-themecolor:accent6;padding:0in 5.4pt 0in 5.4pt;    height:25.15pt;" width="250"><p align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:    auto;text-align:center;line-height:normal;mso-yfti-cnfc:1;"><strong>KPO</strong></p></td></tr><tr style="mso-yfti-irow:0;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Definition</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" valign="top" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">BPO provides services like customer care, technical support through voice processes, tele-marketing, sales, etc.</p></td><td style="width:187.75pt;border-top:none;border-left:    none;border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" valign="top" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">KPO provides in-depth knowledge, expertise and analysis on complex areas</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">&nbsp;like Legal Services, Business</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">&nbsp;and Market Research, etc.</p></td></tr><tr style="mso-yfti-irow:1;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Stands for</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Business Processing Outsourcing</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Knowledge Processing Outsourcing</p></td></tr><tr style="mso-yfti-irow:2;height:40.5pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 40.5pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Requires</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 40.5pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Good communication skills and basic computer knowledge</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:40.5pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Specialized knowledge</p></td></tr><tr style="mso-yfti-irow:3;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Services</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Low end services</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">High end services</p></td></tr><tr style="mso-yfti-irow:4;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Process</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Pre-defined process</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Requires application and understanding of business</p></td></tr><tr style="mso-yfti-irow:5;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Employees</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Not so qualified employees</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Skill and expertise of</p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">&nbsp;knowledge employees</p></td></tr><tr style="mso-yfti-irow:6;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Expertise in</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Process</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Knowledge</p></td></tr><tr style="mso-yfti-irow:7;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:4;"><strong>Relies on</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Cost arbitrage</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;">Knowledge arbitrage</p></td></tr><tr style="mso-yfti-irow:8;mso-yfti-lastrow:yes;height:42.75pt;"><td style="width: 14.0142%; border-right: 1pt solid rgb(168, 208, 141); border-bottom: 1pt solid rgb(168, 208, 141); border-left: 1pt solid rgb(168, 208, 141); border-image: initial; border-top: none; background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:68;"><strong>Driving force</strong></p></td><td style="width: 46.8822%; border-top: none; border-left: none; border-bottom: 1pt solid rgb(168, 208, 141); border-right: 1pt solid rgb(168, 208, 141); background: rgb(226, 239, 217); padding: 0in 5.4pt; height: 42.75pt;" width="199"><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;    line-height:normal;mso-yfti-cnfc:64;">Volume driven</p></td><td style="width:187.75pt;border-top:none;border-left:none;    border-bottom:solid #A8D08D 1.0pt;mso-border-bottom-themecolor:accent6;    mso-border-bottom-themetint:153;border-right:solid #A8D08D 1.0pt;mso-border-right-themecolor:    accent6;mso-border-right-themetint:153;mso-border-top-alt:solid #A8D08D .5pt;    mso-border-top-themecolor:accent6;mso-border-top-themetint:153;mso-border-left-alt:    solid #A8D08D .5pt;mso-border-left-themecolor:accent6;mso-border-left-themetint:    153;mso-border-alt:solid #A8D08D .5pt;mso-border-themecolor:accent6;    mso-border-themetint:153;background:#E2EFD9;mso-background-themecolor:accent6;    mso-background-themetint:51;padding:0in 5.4pt 0in 5.4pt;height:42.75pt;" width="250"><table border="0" cellpadding="0" style="mso-cellspacing:     1.5pt;mso-yfti-tbllook:1184;"><tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes;"><td style="padding:.75pt .75pt .75pt .75pt;"><br></td><td style="padding:.75pt .75pt .75pt .75pt;"><p style="margin-bottom:0in;margin-bottom:.0001pt;      line-height:normal;">Insights driven</p></td></tr></tbody></table></td></tr></tbody></table><p><br></p><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;  line-height:normal;">A BPO is capable of handling both front end and back end operations of an entity. BPO provides an array of services such as:</p><ol><li>Customer care, i.e. call center, help desk, etc.</li><li>Human resources, i.e. recruitment and selection, training and placement, payroll processing, etc.</li><li>Technical support</li><li>Services related to finance and accounting.</li><li>Website services, i.e. web hosting, etc.</li><li>Transcription</li></ol><p style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;  line-height:normal;">The spectrum of services provided by KPO includes:</p><ol><li>Investment research services</li><li>Market research services</li><li>Data analytics</li><li>Business research services</li><li>Others: Legal Process Outsourcing, Financial Process Outsourcing, Media Process Outsourcing.</li></ol><p><br></p><p><strong><u><img src="https://www.iccs-bpo.com/admin/images/upload_images/436099304_KPOvsBPO_ICCS-BPO2.jpg" class="img-responsive w100 bd-img fr-fil fr-dib"><br></u></strong></p><h3><strong><u>Conclusion</u></strong></h3><p>Almost all the transnational companies, today, outsource their non-core activities, just to pay attention to their primary business. Both forms of outsourcing work in a B2B environment where the service provider and buyer of services both are business organizations.</p><p>One thing must be kept in mind that KPO is nothing but an extended version of BPO. Over the time, it has been observed that with the expansion of KPO, the BPO is losing its existence. Now, the service provider companies provide both BPO and KPO services simultaneously to the organization.</p>"
    "blog_writer" => "ICCS-BPO"
    "blog_url" => "KPO-vs-BPO"
    "blog_image" => "KPO-vs-BPO.jpg"
    "blog_image_alt" => "KPO vs BPO: Difference between KPO and BPO"
    "blog_created" => "Thursday 24th of May 2018 10:46:52 AM"
    "blog_updated" => "Thursday 24th of May 2018 11:59:05 AM"
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      Bpo in india, BLOG, Call Center Blog, BPO Blog, Customer Services Blog, call center in india, Outsourcing to india,outsourcing in india,outsourcing companies in india,outsourcing solution, \r\n
      small business outsourcing, customer service outsourcing, outsourcing call center, bpo company
      """
    "title" => "ICCS-BPO Blog | India's Fastest Growing BPM Company - ICCS"
    "description" => """
      ICCS-BPO blog covering the most significant outsourcing industry topics.\r\n
       Visit ICCS blog to know more about different kinds of call center services\r\n
      and their benefits. Outsource Outbound/Inbound voice services to India's fastest growing BPO.
      """
    "facebook" => "1"
    "LinkedIn" => "0"
    "Twitter" => "0"
    "Google" => "0"
    "status" => "1"
    "cat_name" => "BPO"
    "cat_url" => "BPO"
  ]
  #relations: []
  #hidden: []
  #visible: []
  #appends: []
  #fillable: []
  #guarded: array:1 [
    0 => "*"
  ]
  #dates: []
  #dateFormat: null
  #casts: []
  #touches: []
  #observables: []
  #with: []
  #morphClass: null
  +exists: true
  +wasRecentlyCreated: false
}